SHIPPING & RETURNS

Shipping Policy

We aim to ship your orders as soon as possible. 

Approximate postage costs are calculated on Australia Post rates. While we aim to get you the best price and best service, Australia Postage rates may change without notice.

 

Our freight cost calculator may not always be correct - please make sure you choose the correct service in our shipping cart page.

Free freight offers are adjusted in-house before your card is charged.

Return & Exchange Policy

RETURNS POLICY
In accordance to your statutory rights. Mr Slotcar has the right to make good the item or exchange before issuing a refund.

Where do items need to be returned to?

3/42-46 Hallam South Road, Hallam, Victoria 3803

How do customers return items?

Contact Mr Slotcar during business hours or send an email to info@mrslotcar.com with video/photos of the item clearly identifying the problem.


Shipping returns?

Customer pays the return shipping and include a copy of the receipt/invoice with the goods.


Credit for returns?

Refunds issued only when we can't make good the item. Or we cannot replace it. We do not offer credit for change of mind.


In store return option?

3/42-46 Hallam South Road, Hallam, Victoria 3803


Packing materials?

Items need to be in original packaging for returns.

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